Privacy Policy
Last Updated: 23 May 2026
Welcome to Dragon Soul Projects. Your privacy is important to us, and we are committed to protecting any personal information you provide while using our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make bookings, purchase products, contact us, or use any of our services.
Who We Are
Dragon Soul Cafe
Website: www.dragonsoulprojects.co.uk
If you have any questions regarding this Privacy Policy or your personal data, please contact us through our website contact form.
What Information We Collect
We may collect and process the following information:
Personal Information
Including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Booking details
- Order information
Technical Information
Including:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
Payment Information
Payments made through our website are processed securely by third-party payment providers such as Stripe or PayPal. We do not store your full payment card information on our servers.
How We Use Your Information
We use your information to:
- Process bookings and reservations
- Fulfil merchandise orders
- Manage event ticket purchases
- Respond to enquiries
- Improve our website and services
- Send important updates regarding bookings or purchases
- Maintain website security
- Meet legal obligations
We only use your information where we have a lawful basis to do so under UK GDPR regulations.
Cookies
Our website uses cookies to improve your experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Support website functionality
- Maintain shopping cart and login sessions
You may disable cookies through your browser settings, although some parts of the website may not function correctly.
We may use:
- Essential cookies
- Analytics cookies
- Functional cookies
- Marketing cookies where applicable
Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- WooCommerce
- Stripe
- PayPal
- Facebook / Instagram integrations
- Booking and event management systems
These providers may process data on our behalf in accordance with their own privacy policies.
How We Store Your Data
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure
- Alteration
Your information is stored securely and only retained for as long as necessary for legal, operational, or business purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request transfer of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us through our website.
Marketing Communications
We may occasionally contact you regarding:
- Bookings
- Orders
- Events
- Important service updates
We will not send marketing emails without your consent where consent is required.
You may unsubscribe from communications at any time.
Children’s Privacy
Our website is not intended for children under the age of 13 without parental supervision. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal changes
- Website updates
- Service changes
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through the contact section of our website.
GDPR Notice
Dragon Soul Projects aims to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.